As reported through (b)(6) # (b)(4) when performing the prescribed process for a patient, the device was removed and returned, the whole guide wire was damaged.A new probe was requested and when it was passed, there was a great deal of difficulty due to the product being very strict, causing several folds and making it impossible to introduce the new probe.A new device was requested.The new device presented the same problem damaging the guide making it harmful to perform the passage and the guide wire was removed with great difficulty, and once again a new probe was requested.
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