This report is a response to user facility report #(b)(4).Based on the provided information, the reported incident was not caused by a manufacturing defect.The device functioned as intended and there was no malfunction as defined by the fda.Limited information was provided to amt regarding the injury that was caused to the patient.It was reported that the septum of the patient was pulled out and intervention was required.Amt has made multiple attempts to obtain clarifying information regarding how the device was placed, how placement was verified, imaging of the placement procedure, and other information.The original reporter has not provided any additional information regarding the reported case after multiple follow-up attempts.Based on the limited information available, it is believed that the device was improperly placed and was not placed around the vomer bone as required in the product instructions.We will continue to work with the original reporter to obtain additional information.We have assigned complaint# (b)(4) to this report and will provide additional information to the fda if the device or additional information is able to be obtained and its analysis changes the conclusion of this report.
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