Model Number 595000-001 |
Device Problems
No Apparent Adverse Event (3189); Audible Prompt/Feedback Problem (4020)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/01/2021 |
Event Type
malfunction
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Event Description
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The customer, a syncardia certified hospital, reported that the freedom driver exhibited a temperature alarm while supporting the patient.There was no reported adverse patient impact.The customer also reported that the patient was subsequently switched to a backup driver.
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Manufacturer Narrative
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The freedom driver will be returned to syncardia for evaluation.The results will be provided in a follow-up mdr.(b)(4).
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Manufacturer Narrative
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The driver's alarm history was reviewed and did not reveal any alarms directly related to the customer-reported temperature alarm.The driver passed all functional testing including a 48-hour observation run.The driver performed as intended with no alarms.The root cause of the customer-reported alarm could not be conclusively determined.The driver functioned as intended with no evidence of a device malfunction.This issue will be monitored and trended as part of the customer complaint process.Syncardia has completed its investigation and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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