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Model Number 295025-001 |
Device Problems
Battery Problem (2885); Appropriate Term/Code Not Available (3191)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/21/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The freedom onboard battery will be returned to syncardia for evaluation.The results will be provided in a follow-up mdr.(b)(4).
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Event Description
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The freedom onboard battery was not supporting a patient.The customer, a syncardia certified hospital, reported that once the freedom onboard battery was inserted into a freedom driver, the driver annunciated an alarm.
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Manufacturer Narrative
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The freedom onboard battery was evaluated per the freedom onboard battery evaluation procedure and passed all sections.During investigation testing, there was no evidence of a device malfunction and the battery performed as intended.The freedom driver used at the time of the reported issue was not returned and therefore could not be included in this investigation.Per freedom driver system operator manual section 10, the battery alarm is indicated by a beeping tone in the range of 78 to 92 decibels and a blinking yellow visual alarm.This will occur if one or both batteries have less than 35% remaining charge, are removed, or are otherwise not functioning or recognized by the driver.The root cause of the customer-reported freedom driver alarm when the freedom onboard battery was inserted could not be conclusively determined.It is possible that the battery was below the 35% threshold when the customer attempted use it.This issue will be tracked and trended as part of the customer complaint process.Syncardia has completed its investigation and is closing this file.Ce 5685 (b)(4) follow-up report 1.
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Search Alerts/Recalls
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