Model Number 71992-01 |
Device Problem
Device Alarm System (1012)
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Patient Problems
Loss of consciousness (2418); Cramp(s) /Muscle Spasm(s) (4521)
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Event Date 10/26/2021 |
Event Type
Injury
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Manufacturer Narrative
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At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.Dhrs (device history record) for the libre sensor and libre sensor kits were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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An alarm issue was reported with the freestyle libre 2 sensor.The low glucose alarm failed to trigger and customer experienced cramps and loss of consciousness.The customer received unspecified treatment from a healthcare professional, however, no further information was reported.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Sensor 3mh008tw730 has been returned and investigated.A visual inspection was performed and no physical damage is observed on sensor patch.Sensor plug was properly seated in the mount.Extracted data from returned sensor using approved software.Sensor found to be in state 5 (indicating normal termination).Removed the sensor plug and inspected the plug assembly, no failure mode was observed.Set the low glucose thresholds in the reader¿s alarm settings.Activated sensor with a known good reader and performed accuracy test.Low glucose alarms were successfully activated.No malfunction or product deficiency was identified.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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An alarm issue was reported with the freestyle libre 2 sensor.The low glucose alarm failed to trigger and customer experienced cramps and loss of consciousness.The customer received unspecified treatment from a healthcare professional, however, no further information was reported.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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