Sensor (b)(4) has been returned and investigated.The sensor plug was properly seated, and no damage was observed on the sensor patch.Extracted data from the returned sensor using approved software.Sensor found to be in state 5 (indicating normal termination).Performed visual inspection of the sensor plug assembly and no failure modes were observed.A linearity test was performed, and the results were within specification.No malfunction or product deficiency was identified.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs (device history record) for the fs libre sensor and fs libre sensor kit were reviewed and the dhrs showed the fs libre sensor and sensor kit passed all tests prior to release.All pertinent information available to abbott diabetes care has been submitted.
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A low reading issue was reported with the freestyle libre 2 sensor.The customer obtained a sensor scan of 160 mg/dl compared to a fingerstick reading of "500+" on an unspecified meter and experienced symptoms of pain, chills, fatigue, and loss of consciousness.The customer's healthcare provider arrived at her home and administered insulin (dose/type unknown) for treatment of hyperglycemia and was provided with unspecified antibiotics for infected abscess.There was no report of death or permanent injury associated with this event.
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