Model Number 320550 |
Device Problems
Loose or Intermittent Connection (1371); Failure to Deliver (2338)
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Patient Problem
Insufficient Information (4580)
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Event Date 10/14/2021 |
Event Type
malfunction
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Event Description
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It was reported that bd nano¿ 2nd gen pen needle would not deliver full dose.The following information was provided by the initial reporter: it was reported high blood sugars.Verbatim: parent of consumer reported high blood sugars entire dose of medication is not being delivered.Parent of consumer stated she believes entire dose of medication is not being delivered.Parent of consumer stated she was not experiencing these problems with ultra fine nano pen needles.Parent of consumer stated she tried to purchase ultra fine nano and was told by her pharmacy that the product is no longer available.Advised consumer ultra fine nano is still being manufactured & available for purchase.
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation and/or device history review is anticipated, but is not complete.Upon completion, a supplemental report will be filed.
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Manufacturer Narrative
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H6: investigation summary no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed as per the applicable operations and met qc specifications.H3 other text : see h10.
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Event Description
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It was reported that bd nano¿ 2nd gen pen needle would not deliver full dose.The following information was provided by the initial reporter: it was reported high blood sugars.Verbatim: parent of consumer reported high blood sugars entire dose of medication is not being delivered.Parent of consumer stated she believes entire dose of medication is not being delivered.Parent of consumer stated she was not experiencing these problems with ultra fine nano pen needles.Parent of consumer stated she tried to purchase ultra fine nano and was told by her pharmacy that the product is no longer available.Advised consumer ultra fine nano is still being manufactured & available for purchase.
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Search Alerts/Recalls
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