SMITH & NEPHEW, INC. GENESIS II SPC F/E SZ GDE; PROSTHESIS, KNEE, FEMOROTIBIAL, SEMI-CONSTRAINED, CEMENTED, METAL/POLYMER
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Model Number 71933043 |
Device Problems
Break (1069); Nonstandard Device (1420)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/09/2020 |
Event Type
malfunction
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Event Description
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It was reported that, during surgery, the genesis ii spc f/e sz gde was found broken: the rod would not attach properly.The procedure was completed with the same device.Surgery was not delayed.The patient was not harmed.On investigation results it was found that the connecting feature was oversize on the device.
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Manufacturer Narrative
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The associated device, used in treatment, was returned and evaluated.A visual inspection of the returned device could not confirm the stated failure mode.A complaint history review found related failures; this failure mode will be monitored for future complaints and assessed for any necessary corrective actions.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.The dimensional evaluation confirmed the stated failure mode.The connecting feature was found to be oversize on the device, so (b)(4) was initiated and assigned to supplier quality for further investigation.At this time, we have reason to suspect that the product failed to meet product specifications at the time of manufacture.A potential probable cause could be but is not limited to a manufacturing deficiency.Based on this investigation, the need for corrective action is indicated.Should additional information be received, the complaint will be reopened.This is an isolated event that is currently being monitored.No further investigation is warranted for this complaint; however, we will continue to monitor future complaints and investigate as necessary.We consider this investigation closed.
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Manufacturer Narrative
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The associated device was returned and evaluated.A visual inspection of the returned device could not confirm the stated failure mode.The dimensional evaluation confirmed the stated failure mode.The connecting feature was found to be oversize on the device.A review of complaint history based on the historical data revealed similar events for the listed batch, this failure mode will be monitored for future complaints for any necessary corrective actions.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we do have reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.Assessment of historical escalated cases concluded that there are no prior actions related to this device and failure mode.As the device was found to be out of tolerance per dimensional specification, the contribution of the device to the reported event could be corroborated.A potential probable cause could be but is not limited to a manufacturing deficiency.Based on this investigation, the need for corrective action is indicated.The event is being addressed through the supplier quality team.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor future complaints and investigate as necessary.We consider this investigation closed.
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