The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.D9 - date device returned to manufacturer.H6 - codes updated to imdrf codes.Visual inspection: lckng bolt measuring device f/tfn (p/n: 357.402, lot #: 6415232) was returned and received at us cq.Upon visual inspection, it was observed that the ball on the slider assembly was missing.No other issues were identified.Dimensional inspection: complaint relevant dimensions cannot be taken due to the definitive findings of missing component.Document/specification review: the following documents were reviewed: locking bolt measuring device for 153mm sleeve, tfn: 357_402 rev f/c (current and manufactured) slider assembly locking bolt measuring device: 357_402_2 rev e/d (current and manufactured) no design issues or discrepancies were identified.Investigation conclusion the complaint condition was confirmed for the returned device due to the missing components.No definitive root cause could be determined based on the provided information.No new, unique or different patient harms were identified as a result of this evaluation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history lot - part #: 357.402 synthes lot number: 6415232 manufacturing site: synthes brandywine release to warehouse date: 21-jun-2010 device history review - review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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