There was an allegation of error messages and questionable results from a coaguchek xs meter with an unknown serial number.The patient tested three times with results of 5.1 inr, 6.4 inr, and 3.8 inr.However, only the result of 3.8 inr at 8:00 am was present in the meter memory.The patient used a different finger for each testing and all testing was performed within four hours.The therapeutic range was requested but was not provided.The patient tests weekly.
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The meter and strips have been requested for return, but the strips are no longer available.No product has been received at this time.If the product is returned in the future, a follow-up report will be submitted.On a regular basis, coaguchek strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.E3 - occupation was patient/consumer.
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