Model Number 71992-01 |
Device Problems
No Device Output (1435); Unable to Obtain Readings (1516)
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Patient Problems
Hypoglycemia (1912); Convulsion/Seizure (4406)
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Event Date 11/06/2021 |
Event Type
Injury
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Manufacturer Narrative
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At this time, product has not yet been returned.The sensor kit expiration date is 31-may-2021.The medical event associated with this complaint occurred on (b)(6) 2021 which indicates usage of the device beyond the useful lifespan.No additional investigation is required as the sensor was expired at the time of use, and the device met its specification lifespan.If the product is returned, a physical investigation will be performed and a follow-up report submitted.The device manufacturing date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported that upon scanning the freestyle libre 2 sensor, there was no response (scan timeout error).As a result, customer was unable to obtain readings or alarms and subsequently experienced seizure.A third-party treated the customer with glucose injection.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.The sensor plug is properly seated and no physical damage was observed on the sensor patch.Extracted data from the returned sensor using approved software.The sensor was found to be in sensor state 5 (indicating normal termination).Attempted communication between returned sensor and known good reader.Reader successfully communicated with the returned sensor.Scan timeout error message was not observed.Therefore, this issue is not confirmed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported that upon scanning the freestyle libre 2 sensor, there was no response (scan timeout error).As a result, customer was unable to obtain readings or alarms and subsequently experienced seizure.A third-party treated the customer with glucose injection.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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