Investigation summary: bd had not received samples or photos for investigation.Therefore, two hundred (200) retention samples from bd inventory were evaluated by visual examination and no issues were observed as all samples met specifications.Additionally, four (4) retention samples from bd inventory were evaluated by functional testing and no issues were observed relating to breakage as all samples met specifications.Zero (0) of the four (4) retention tubes broke, and examination post centrifugation, revealed no signs of cracking.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality notifications.This complaint is unable to be confirmed for the indicated failure mode of tube breakage.Bd was not able to identify a root cause for the indicated failure mode.
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