It was reported when using the bd posiflush¿ normal saline syringe there was no label or missing label information.This event occurred with 1350 devices.The following information was provided by the initial reporter.The customer stated: "in the warehouse, the batch number of flush medium packaging (30 pieces for one medium packaging) was not fully printed, and the last two pieces of batch number were not printed.1350 pieces in total, were affected.".
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Investigation summary: it was reported the batch number was not fully printed.To aid in the investigation, three photos were provided for evaluation by the quality team.One photo shows a human hand showing the syringe barrel label.The second photo shows a case label.There are no defects or imperfections observed in these photos.The third photo shows a shelf box label that has the batch number partially printed.The batch number is missing the last two digits.This defect could occur if the shelf box printer run had a variation inducing the symptom reported by the customer.A device history record review was completed for provided material number 306595, lot number 1085214.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.Verification of the shelf box labeling process was performed.No issues or variations were detected and associates were made aware of this complaint.
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