Catalog Number 306595 |
Device Problem
Volume Accuracy Problem (1675)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/26/2021 |
Event Type
malfunction
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Manufacturer Narrative
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A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the scale markings were illegible with 3 bd posiflush¿ normal saline syringes.The following information was provided by the initial reporter, translated from chinese to english: when the nurse in the department of cardiology of hospital opened the package, she found a large area of marker daub inside the package.The customer was anxious to give an answer and hoped to solve the problem as soon as possible.Additionally on (b)(6) 2021 received update from sales representative, event description updated as follows: a problem that occurs in a clean package when the package is not opened.
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Manufacturer Narrative
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A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the scale markings were illegible with 3 bd posiflush¿ normal saline syringes.The following information was provided by the initial reporter, translated from chinese to english: when the nurse in the department of cardiology of hospital opened the package, she found a large area of marker daub inside the package.The customer was anxious to give an answer and hoped to solve the problem as soon as possible.Additionally on (b)(6) 2021 received update from sales representative, event description updated as follows: a problem that occurs in a clean package when the package is not opened.
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Event Description
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It was reported that the scale markings were illegible with 3 bd posiflush¿ normal saline syringes.The following information was provided by the initial reporter, translated from chinese to english: when the nurse in the department of cardiology of hospital opened the package, she found a large area of marker daub inside the package.The customer was anxious to give an answer and hoped to solve the problem as soon as possible.Additionally on 2021-10-28 received update from sales representative, event description updated as follows: a problem that occurs in a clean package when the package is not opened.
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Manufacturer Narrative
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The following fields were updated due to additional information: d.9.Device available for eval?: yes.D.9.Returned to manufacturer on: 12/17/2021.H.6.Investigation: it was reported the customer found a large area of marker daub inside the package.To aid in the investigation, one empty sample with no packaging flow wrap and one photo was provided for evaluation by our quality team.A visual inspection was performed and the syringe barrel has lines drawn with a black marker where the scale is.No other defects or imperfections were observed.The photo provided shows the sample received.It could be possible the equipment sensors were challenged using this sample and during that verification process the sample moved into the next processes without being detected.A device history record review was completed for provided material number 306595, lot number 1046875.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.To date, there have been no other similar events reported for this lot.Based on the investigation and with the returned sample analysis the symptom reported by the customer is confirmed.
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Search Alerts/Recalls
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