Model Number 71992-01 |
Device Problem
Device Alarm System (1012)
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Patient Problems
Hypoglycemia (1912); Chills (2191); Loss of consciousness (2418); Diaphoresis (2452); Confusion/ Disorientation (2553)
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Event Date 11/16/2021 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The device manufacturing date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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A customer reported an alarm issue with the freestyle libre 2 sensor.The customer was hypoglycemic with symptoms confusion, sweating, agitated, and cold, but the low glucose alarm failed to trigger.The customer eventually lost consciousness, and paramedics were called.The customer was treated with gluco-gel, then sugary drinks by the paramedics.There was no report of death or permanent injury associated with this event.
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Event Description
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A customer reported an alarm issue with the freestyle libre 2 sensor.The customer was hypoglycemic with symptoms confusion, sweating, agitated, and cold, but the low glucose alarm failed to trigger.The customer eventually lost consciousness, and paramedics were called.The customer was treated with gluco-gel, then sugary drinks by the paramedics.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned as of this report.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs (device history review) for the freestyle libre sensor and freestyle libre sensor kit were reviewed and the dhrs showed the freestyle libre sensor and freestyle libre sensor kit passed all tests prior to release.If the product is returned, the case will be re-opened and a physical investigation will be performed all pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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