Other text: additional: d4 udi is unknown.No product information has been provided to date.H6 this mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).No manufacturing or service issues were identified as causes of the customer's reported problem during the review of service and repair records.A product sample was received for evaluation.Visual and functional testing were performed.Wear and tear damaged enclosure, front cover, and cracked tank cover.The device had an outdated printed circuit board (pcb) and power switch.Started with a visual inspection then filled tank with water, attached temperature check, plugged in line cord, and turned on the power switch.The reported issue was confirmed.The reported issue was found to be an impact to the front of the device that broke the light-emitting diode (led).Wear and tear of daily use caused damage to the connection between the power switch and pcb, which was caused by the user.The device will be scrapped.,.
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