The customer's address is unknown: new jersey (nj), usa has been used as a default. investigation summary: the customer reported the tubing came apart at the drip chamber during priming, and returned a photo of the incident.The picture clearly shows separation below the drip chamber, and the complaint is verified.A device history record review for model 10053857 lot number 21069699 was performed.(b)(4).There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.The physical sample was not able to be returned and the root cause is unknown.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.
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It was reported that 2 bd gravity v/nv ckv 2ss 15d dehp-free experienced component separation.The following information was provided by the initial reporter: we had an incident regarding the use of the bd smartsite gravity infusion set.On two separate occasions today with two separate nurses, the bd smartsite gravity set malfunctioned.Both nurses primed their solution bags and soon after hanging the bags on the pole, the tubing came apart at the chamber connection site.The first bag caused an expense waste and the second was just normal saline.
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