Freedom driver was returned after customer reported a drop in "flow" with an audible fault alarm.A drop in "flow" was interpreted as decreasing cardiac output (co) or fill volume (fv) values on the driver display.The driver's alarm history was reviewed and revealed no alarm codes recorded during patient use.Only permanent alarms are recorded in the driver's alarm history, intermittent and/or recoverable alarms are not recorded.The driver met all functional testing.The fault alarm experienced by the customer and decreasing fv/co values could not be reproduced.(section h6 codes - 3189, 4755, 213, 67).During an extended observation test, freedom driver did not maintain the proper normotensive pressure values on the patient simulator.The root cause was determined to be a malfunction of the piston cylinder assembly (pca).Syncardia has a corrective and preventive action (capa) to investigate this issue.(section h6 codes - 3005, 4756, 180, 4307).Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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