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Model Number EMAX2PLUS |
Device Problems
Vibration (1674); Complete Loss of Power (4015)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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It was reported by (b)(6) that during service and evaluation, it was determined that the motor device exhibited vibration, had an illegible labeling etch, cosmetic damage-worn, cord damage and component damage.It was further determined that the device failed pretest for visual assessment, motor thermistor assessment and air pump assessment.It was noted in the service order that the device did not work anymore.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The exact date of the event was unknown.All available information has been disclosed.If additional information should available, a supplemental medwatch will be submitted accordingly.
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.If information is obtained that was not available for this medwatch, a supplemental medwatch report will be filed as appropriate.Additional narrative: device evaluation: the actual device was returned for evaluation.During repair, it was determined that the reported condition that the device did not work anymore was not confirmed.Therefore, an assignable root cause for the reported condition of will not run was not determined.However, during evaluation, it was determined that the device exhibited vibration.The assignable root cause resulting from failures identified during evaluation was determined to be traced to user, which is user error.Udi: (b)(4).
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Search Alerts/Recalls
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