User felt the trigger is too tight to pull during stent deployment, and the trigger is to its limit while the stent still cannot be released.User called sales rep.On how to handle such situation who suggested to pull the stent retrieve button to retrieve the stent so that to reposition the release location.User cannot pull the retrieve button, and then user pulled both trigger and retrieve button several times while the stent suddenly released unexpectly in a wrong position.Then patient was back to emergency room and a surgical consultation was organized due to the situation.An emergency operation is conducted.
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Pma/510(k) # = k163468.Device evaluation: 1 unit of evo-25-30-10-c lot# c1787736 involved in this complaint was returned for evaluation, with the original packaging.The packaging was open on receipt.With the information provided, a physical examination and document-based investigation was conducted.Lab evaluation: the device related to this occurrence underwent a laboratory evaluation on the 09 dec 2021.On evaluation of the device it was observed that the flexor was proximally kinked.Stent was not returned.Handle was actuating fine for deployment and recapture.Lock wire returned separately.Document review including ifu review: prior to distribution evo-25-30-10-c devices are subjected to a visual inspection and functional checks to ensure device integrity.A review of the manufacturing records for evo-25-30-10-c of lot number c1787736 did not reveal any discrepancies that could have contributed to this complaint issue.There was a gen-130 (sheath/flexor delamination) nc associated with this lot that is deemed to have no impact to this complaint.The review of relevant manufacturing records, confirms the failure mode has or has not previously occurred with the current lot number.Based on the information available to date, there is or there is no evidence to suggest that there are any manufacturing issues associated with lot number c1787736.The instructions for use ifu0052 which accompanies this device instructs the user to "visually inspect with particular attention to kinks, bends and breaks.If abnormality is detected that would prohibit proper working condition, do not use." there is not sufficient evidence to suggest the user did not follow the ifu.Root cause review: a definitive root cause could not be determined as the circumstances of use cannot be replicated in the laboratory.Although the customer indicated that there was no resistance felt while deploying the device a possible root cause could be attributed to torturous patient anatomy.It is possible that during deployment tortuous path may have caused a build-up of pressure resulting in the flexor kinking.The pressure build-up of attempting to deploy with a kinked flexor would have been felt through trigger resistance described by the customer.Continued attempts to deploy the stent, despite the trigger resistance, while the flexor was kinked may have led to the premature deployment of the stent.As per engineering input "the built up force on the outer sheath could have released at once and produced premature deployment".Summary: complaint is confirmed based on the customers testimony as the clinical setting that could impact on the functionality of the device cannot be replicated in the laboratory.According to the initial reporter, an emergency operation was required.Details of the emergency operation are unknown.Complaints of this nature will continue to be monitored for potential trends.
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