As a result of this malfunction, the potential for surgical intervention exists to preclude permanent damage to a body structure or permanent impairment of a body function as evidenced by previous reported events with similar files.This event, therefore, is reportable per 21cfr part 803.Dentist no longer wants to complain, she will watch it.If it happens again she will contact us.No product will be sent in for investigation.The device was not returned for evaluation.However, the lot number was provided and retained-product testing and/or dhr review are planned.The results will be submitted as they become available.Additional information regarding the patient outcome from treatment has been requested and will be submitted as it becomes available.
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