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Model Number MODEL 100 |
Device Problem
Use of Device Problem (1670)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/15/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The autopulse li-ion battery involved in the reported complaint will not be returned to zoll for evaluation because the customer was able to resolve the issue by fully inserting the reported battery into the autopulse platform, and the battery functioned as intended.
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Event Description
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Initially, the customer reported that the autopulse li-ion battery (s/n unknown) failed to power up an autopulse platform.As per the customer, the battery had successfully passed charging in an autopulse multi-chemistry battery charger (mcc), and therefore, the battery was fully charged before inserting it into the platform.The customer stated that the autopulse was able to power up with no issues using other li-ion batteries.Based on the additional information received from the customer on 18 november 2021, the battery may have not been fully inserted into the autopulse.The customer tested the reported battery, and it has been functioning as intended.Therefore, the battery will not be returned to zoll for investigation.It is unknown where the problem occurred.However, patient use information was requested, but no additional information was provided.
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Event Description
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Initially, the customer reported that when the fully charged autopulse li-ion battery (s/n unknown) was inserted into an autopulse platform after use, the battery failed to power up the platform.The customer stated that the autopulse was able to power up with no issues using other li-ion batteries.Based on the additional information received from the customer on 18 november 2021, the battery may have not been fully inserted into the autopulse.The customer tested the reported battery, and it has been functioning as intended.Therefore, the battery was placed back into rotation and will not be returned to zoll for investigation.The customer was unable to recall the battery's serial number.No patient involvement.
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Manufacturer Narrative
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H6 (health effect - clinical code) was updated based on the received additional information.H6 (health effect - impact code) was updated based on the received additional information.
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Event Description
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Initially, the customer reported that when the fully charged autopulse li-ion battery (s/n (b)(6)) was inserted into an autopulse platform after use, the battery failed to power up the platform.The customer stated that the autopulse was able to power up with no issues using other li-ion batteries.Based on the additional information received from the customer on (b)(6) 2021, the battery may have not been fully inserted into the autopulse.The customer tested the reported battery, and it has been functioning as intended.Therefore, the battery was placed back into rotation and will not be returned to zoll for investigation.The customer was unable to recall the battery's serial number.No patient involvement.
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Manufacturer Narrative
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B5 (describe event or problem) was updated.D2 (common device name, serial #) was updated.H4 (device manufacture date) was updated.
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Search Alerts/Recalls
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