Updated fields: b4, e1(site country), g3, g6, g7, h2, h4, h6(type of investigation, investigation findings and investigation conclusions), h10.The maquet national repair center (nrc) received the touchscreen assembly and observed per the cardiosave service manual with no visual damage.The national repair center installed the touchscreen assembly into the cardiosave test fixture and tested the touchscreen assembly to factory specifications per procedure number 0002-07-d016 revision c and the cardiosave service manual.No problem was found.Touchscreen assembly will be sent to the supplier for failure analysis per procedure number 0002-07-d008 revision ag.The non-conformances with the returned components were not confirmed.However, the root cause or the most probable root cause is not confirmed.Supplier not able to test this part any longer.Investigation is completed.Retaining the part in the failure analysis and testing department per procedure number 0002-07-d008 rev.Aq.
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