Catalog Number 388000 |
Device Problems
Manufacturing, Packaging or Shipping Problem (2975); Packaging Problem (3007)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/11/2021 |
Event Type
malfunction
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Event Description
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It was reported that the bd¿ gravity iv set was missing its protective luer connection cap.The following information was provided by the initial reporter, translated from (b)(6): "according to the customer's report, when unpacking, the hcp found that there was no protective cap for luer connection.".
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Manufacturer Narrative
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The manufacturing location for this product is (b)(4).This site is not registered with the fda.Therefore, bd corporate headquarters in (b)(4) has been listed and the (b)(4) fda registration number has been used for the manufacture report number.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the bd¿ gravity iv set was missing its protective luer connection cap.The following information was provided by the initial reporter, translated from japanese: "according to the customer's report, when unpacking, the hcp found that there was no protective cap for luer connection.".
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Manufacturer Narrative
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Investigation summary one 388000 sample from lot 1020294 was received for investigation of complaint in which the customer has reported observing that the product was missing its male luer component.The sample was received in opened packaging, however no residual fluid was present in the line.Examination of the sample confirmed the customer's experience as it was noted that the male luer component was missing.Examination of the tubing found no signs of residual solvent.The details of this feedback were forwarded to the manufacturing site for further investigation.They confirmed that the cause of the missing luer component is likely to have occurred as a result human error, with the assembly operative inadvertently missing this assembly step.The missing component was then not identified during subsequent assembly and packaging processes.A review of the production records for lot 1020294 did not identify any in-process testing failures or quality deviations which may have resulted in a report of this nature.The quality team at the manufacturing site has been informed of this report in order to be aware of the reported feedback during future production of this product.A review of the customer advocacy feedback database indicates that this is a rare occurrence, with a small number of similar reports received in the past 12 months against products from this manufacturing site.
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Search Alerts/Recalls
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