Qn#(b)(4).Per dhr the product hemolok ml clips 6/cart 84/box lot# 73g2100140 was manufactured on 07/05/2021 a total of (b)(4) pieces.Lot was released on 07/21/2021.Dhr investigation did not show issues related to complaint.From the pictures attached it was confirmed the defect reported by the customer "broken parts - clip - info not provided".However it is necessary to receive the physical sample to perform a proper investigation, determine root cause & implement corrective actions.P/n 544230 is not being manufactured currently, however, another part number from the same family was use for the "verification of failure mode reported in the current manufacturing process" and was conducted as follows: 125 samples were taken from the current production p/n 544240 hemolok l clips 6/cart 84/box lot # 73l2101091, the samples were visually inspected, and during the test issue reported "broken parts - clip - info not provided" was not observed in the current manufacturing process.Revision of fmea-08-025 rev 05 was performed and the failure mode is already including it, no update is required.Failure mode "broken parts - clip - info not provided" could be confirmed with picture attached, however it is necessary to receive the physical sample to perform a proper investigation, determine root cause & implement corrective actions.
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(b)(4).The customer returned one cartridge 544230 hemolok ml clips 6/cart 84/box for investigation.The clip cartridge was visually examined with and without magnification.Visual examination revealed that the cartridge was returned with one broken clip half.The clip half was a pierced boss half that was broken in half at the hinge.The sample appears used as biological material was present on the device.The clip breaking at the hinge during loading was determined to be the result of inadequate cross-sectional area at the outer hinge.The root cause is due to inadequate specification of hinge thickness, which is a design related issue.A capa has been previously opened to further investigate issues related to clip breakages.The ifu for this product, l02425, was reviewed as a part of this complaint investigation.The ifu states, "always check the alignment of the applier jaws before use.When closed, jaw tips should be directly aligned and not offset.Alignment of the jaw is critical for safe application of the clip.If this is not done, patient injury may occur.Proper maintenance, care and cleaning are necessary to ensure proper functionality.".The ifu for this product, l02425, was reviewed as a part of this complaint investigation.The ifu states, "always check the alignment of the applier jaws before use.When closed, jaw tips should be directly aligned and not offset.Alignment of the jaw is critical for safe application of the clip.If this is not done, patient injury may occur.Proper maintenance, care and cleaning are necessary to ensure proper functionality.".A clip was returned broken in half at the hinge during loading.The root cause is due to inadequate specification of hinge thickness, which is a design related issue.A capa has been previously opened to further investigate issues related to clip breakages.The reported complaint of "broken/detached parts - clip - hinge" was confirmed based upon the sample received.The cartridge was returned with half of a broken clip that was broken in half at the hinge during loading.The clip breaking at the hinge during loading was determined to be the result of inadequate cross-sectional area at the outer hinge.The root cause is due to inadequate specification of hinge thickness, which is a design related issue.A capa has been previously opened to further investigate issues related to clip breakages.
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