The physician reported to the olympus clinical sales specialist, there were multiple olympus device malfunctions during a therapeutic endoscopic retrograde cholangiopancreatography (ercp) performed (b)(6) 2021 and the procedure took four (4) hours long to complete.The physician first attempted the ercp on (b)(6) 2021 but he was unable to get the lithocrush wire around the large stone, approximately 2.2cm stone, and did not want to proceed without his primary support team available for the procedure.The first procedure was uneventful and the olympus device did not malfunction.The patient was kept in the hospital due to elevated laboratory results and the second procedure was planned for the following week.During the second ercp procedure, the physician used an olympus endoscope and inserted the lithocrush basket around the 2.2cm stone and tried to remove the stone with seven (7) different extraction balloons (single-use olympus multi-3v extraction balloons, model and lot number unknown).The physician stated the extraction balloons broke because the stone edges were jagged.The physician then used the lithocrush basket.He proceeded to put the lithocrush basket around the stone and as the seasoned technician withdrawals the wire to crank it down, the lithocrush basket breaks at the ratchet handle.Then, the emergency handle was used, as indicated.The endoscope was removed, a metal sheath was inserted and connect to the emergency handle.As force was being applied to the basket to remove the stone, the wire broke again.There was enough wire viable for another attempt with the emergency handle and the basket broke a 3rd time.At that time, the wire is too short and the emergency handle could no longer be used.The physician proceeded to use a non-olympus laser to lase the stone.However, the first non-olympus laser device was at the end of life and a 2nd device had to be used to lase the stone.Using a non-olympus controlled radial expansion balloon (6x12mm) with biopsy forceps, the basket was retrieved and no foreign material was left behind; this was confirmed by x-ray.A non-olympus 10x6 fully covered metal stent was implanted due to a stone fragment remaining.There was an unknown procedural delay due to the multiple malfunctions.The patient was admitted to the hospital for 24 hour observation and sent home.The patient did not have any post-operative complications.On (b)(6) 2021, the physician¿s partner performed the third ercp with an unknown balloon and basket (not olympus) with further incident.This event includes 1 report for patient identifier (b)(6) for the lithocrush basket.
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