Model Number MU-1 |
Device Problem
Crack (1135)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/22/2021 |
Event Type
malfunction
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Event Description
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The customer reported that the mu-1 leak tester trips when plugged in or turned on.The customer states the leak tester was tried in multiple outlets.There was no patient involvement.The device was returned to the service center for evaluation and found the ac inlet at the rear of unit was damaged with cracks and green foreign material on the terminals.This report is being submitted to address the cracked inlet found during evaluation.
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Manufacturer Narrative
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The reporter¿s occupation and health profession are unknown at this time.Further inspection of the returned device could not be duplicated the customer¿s complaint of ¿trips when plugged in or turned, tried in multiple outlets.¿ the (4) four suction feet at the bottom of the unit were found to have weak suction.In addition, cosmetic wear and tear was noted on the housing.The cause of the reported event cannot be determined at this time.An investigation is ongoing to obtain additional information regarding the reported event.If additional information is received this report will be supplemented accordingly.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.A definitive root cause could not be identified.It has been over 15 years since the subject device was manufactured.Based on the results of the investigation, the likely cause is due to the damaged ac inlet however, during servicing of the unit the customers claim was unable to be replicated.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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