Model Number E602 |
Device Problems
Circuit Failure (1089); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/29/2021 |
Event Type
malfunction
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Event Description
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There was a complaint of a questionable (b)(6) combi pt elecsys cobas e 100 v2 result for 1 patient tested with a cobas 8000 c602 module.The questionable result was not reported outside the laboratory.The patient¿s initial result was 0.248; the repeat on (b)(6) 2021 was 1.62.The units of measurement were requested but not provided for all assays.The lot number and expiration date of the (b)(6) combi pt elecsys cobas e 100 v2 used were requested, but not provided.
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Manufacturer Narrative
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The customer stated there were several abnormal sample probe movement alarms.The field service engineer (fse) discovered a broken wire on the sample probe; the sample probe was replaced.The investigation is ongoing.
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Manufacturer Narrative
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No further data was provided for investigation; therefore, a detailed investigation of the event is not possible.It is unclear if the broken wire on the sample probe contributed to the discrepant result.The provided information is also consistent with a preanalytical issue.The cause of the event could not be determined.
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Search Alerts/Recalls
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