Model Number SN60WF |
Device Problems
Failure to Advance (2524); Device Damaged by Another Device (2915)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/26/2021 |
Event Type
malfunction
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Event Description
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A nurse reported that during an intraocular lens (iol) implant procedure, the iol was clamped by plunger.At the time when the part of the lens was in the front chamber and it was impossible to remove it together with the cartridge, the damaged lens was implanted.As a result, cracks were visualized in the optical part.The iol was explanted and replaced with a new one.The patient did not have any complications during the continuation of the operation and the postoperative period.
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Manufacturer Narrative
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A sample device was not returned for analysis.Complaint history and product history records were reviewed and documentation indicated the product met release criteria.Root cause has not been identified. there have been no other complaints reported in the lot number.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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Photos (3) provided appears to show the same iol from different angles.The iol is in the lens case base outside of the lens case well area.The iol appears to be in a few segments and appears to be mangled.Photos (2) provided showing an unknown injector.Additional information: the complainant indicates -"there was used not-company injector." based on our observation of the attached photo, the iol is broken into a few segments and mangled.There is also a photo of a non-company injector.A definitive determination of damage for the reported complaint cannot be made without the evaluation of the physical products.The reported complaint was not observed as no sample was returned for analysis.However, based on the information provided by the customer, the most likely root cause is failure to follow directions for use (dfu), as the surgeon states the use of non-qualified combination.The use of non-qualified combinations may result in delivery issues and/or damage.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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