On 15th december, 2021, getinge became aware of an issue with automation system (ags) used together with 8668 washer disinfector.The ags has the serial number (b)(6) and it was manufactured on 29th august, 2013.The installation date of the device in the facility is (b)(6), 2014.The unit is under getinge preventive maintenance.The reported issue is related to a finger injury requiring stitches sustained while operating the ags.The review of reportable events registered in the company¿s complaint handling system within last 5 years was performed.It revealed that the complaint is one of several reported cases with the allegation about injury occurrence while operating the automation loading system and this complaint is the (b)(4) complaint in which the serious injury occurred.During the investigation we were able to establish that the event occurred while the hand was put on the unloading arm of the ags.The arm is designed to pull the basket out of the washer disinfector.When the ags began to work, the unloading arm moved forward and caught the staff member`s finger.The injury required stitches.During the preventive maintenance done on 23rd february, 2022 the unit was evaluated and no malfunction was found.Taking into the consideration all information available it was determined by the subject matter expert from the manufacturing site that the most likely root cause of the event was related with an user error.The user manual describes that the machine should be stop when the machine working area is entered.The operator shall pay attention and be careful with the machine¿s moving parts.The working area is also describes as a risk zone and it is marked out by the customer using the yellow/black markings as additional warnings for operators.The unit is also marked with warning symbols to indicate risk zone.Nevertheless, in this specific event, the operator most probably entered the machine's working area, mentioned warnings were not followed and it directly resulted in serious injury.At the time of the event occurrence the unit was directly involved.However, we have no evidence that would allow as to confirm that the unit failed to meet its specifications as no technical deficiency was found on the device.In addition, none of the provided information indicates that upon the event occurrence the device was being used for patient treatment.We believe that devices in the market are performing correctly overall.Given the circumstances, we shall continue to monitor for any further events of this nature.The purpose of this submission is also to provide a correction of #b1 type of report.This is based on the result of an internal review noting the initial report was incorrectly submitted stating another type of report.#b1 previous type of report#: adverse event & product problem corrected type of report#: adverse event.
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