Additional narrative: reporter is a synthes employee.(b)(6) 2021.Part # 03.111.005 lot # 8935213 release to warehouse date: (b)(6), 2014 manufacturer: hagendorf no ncr's were generated during production.Part: 03.111.005 lot: 3740500 manufacturing site: hagendorf supplier: n/a release to warehouse date: august 25, 2011 expiration date: n/a a manufacturing record evaluation was performed for the finished article lot and no non-conformances were identified.Visual inspection: the complaint device depth gauge for 2.0/2.4 and 2.7 screws (product code: 03.111.005, lot number: 8935213) was returned to customer quality (cq) west chester for investigation.The measuring needle part of the depth gauge was bent.No other issues were identified.Device/defect identified: yes document /specification review: based on the date of manufacture, the current and manufactured revisions of drawing were reviewed.Depth gauge for screws 2.0/2.4/2.7 dimensional inspection: diameter of the measuring tip: measured dimension, conforming measuring device used: caliper complaint confirmed: complaint can be confirmed based on the available information.Conclusion: the needle of the depth gauge was bent, hence the complaint was confirmed.A definitive root cause was not determined during investigation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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