The subject device was received and evaluated.Device inspection found the reported customer issue was not able to be duplicated however, further inspection found peeling on forceps cover glue , the probe unit pink rubber was found chipped.In addition, the a-rubber glue was found with crack and the channel elevator inlet was leaking.The scope connector was observed to be loose.Angulation was found with stretched angle wire and play observed on the control knob.Investigation is ongoing, this report will be supplemented accordingly following investigation.
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This report is being supplemented, to provide additional information, based on the legal manufacturer's final investigation.A review of the device history record found no deviations, that could have caused or contributed to the reported issue.It has been over 5 years, since the subject device was manufactured.Based on the results of the investigation, the cause of the forceps cover glue peeling likely occurred, due to an external force applied to the part.Investigation confirmed, that there was no adhesive in the position where adhesive should have been applied.The specific root cause could not be determined, at this time.The following information is stated, in the instructions for use: "inspection of the endoscope 3.Inspect the external surface of the entire insertion section including the bending section and the distal end for dents, bulges, swelling, scratches, holes, sagging, transformation, bends, adhesion of foreign bodies, missing parts, protruding objects, or other irregularities".Olympus will continue to monitor field performance for this device.
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