The manufacturer previously reported an allegation of an issue related to sound abatement foam. additional information was received and section b5 should be reported as: the manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information alleging an issue related to bipap device's sound abatement foam.The patient alleged to to havebecame degraded and caused the patient to have cardiovascular diagnosis.There was no medical intervention required by the patient.The reported event of to became degraded and caused the patient to have cardiovascular diagnosis was reviewed by the manufacture's clinical expert.This event is assessed as not related to the device in this case.Based on the available information, the manufacture concludes no further action is necessary.There was no medical intervention required by the patient. the device has not yet returned to the manufacturer for evaluation.The patient has swapped out the deice at the distributor and at this time, no further investigation can be performed.If any additional information is received, a follow up report will be filed. section(s) b1, b2, has changed related to the complaint changing from the reported adverse event to a product problem.Section h1 has changed to reflect a malfunction.Section h6 health effect- impact code, type of investigation findings and investigation conclusions has been updated.
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The manufacturer previously reported an allegation of an issue related to sound abatement foam.A correction to b5 was made and should be: the manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information alleging the patient eye burning, heart stents, cardiovascular diagnosis, emphysema, copd, service message displayed, headaches, chronic dizziness, lightheaded, device gets warm, bed side table warped, chronic dry throat, irritated sinuses and odor related to a cpap device's sound abatement foam.The medical intervention that the patient received in response to the event is currently unknown.The device was returned to the manufacturer's quality product investigation laboratory for investigation.Observed the following from internal and external inspection -an unknown dust contaminant on the pca and water tank lid, blower cap, side panel, blower, bellow, inlet seal, and bottom enclosure.Evidence of sound abatement foam degradation/breakdown was not observed.The tank lid was also observed to have the clip broken where it clips to the tank.Evidence of liquid ingress with mineral deposits was observed to the water tank.An unknown dark contaminant, possibly a mildew bacterium, was observed on the flip lid seal.An unknown dust contaminant was observed on the dry box inlet seal and the dry box seal.An unknown contaminant and dust contaminant were observed on the bottom enclosure.The bottom enclosure screws were observed to be corroded, consistent with liquid ingress to them.An unknown dust contaminant was observed to the lower base.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the manufacturer.There was one instance of e-53 (err_comp_log_sem_timeout)error found.The manufacturer concludes,that they could not confirm the customer complaint and they confirmed there is no presence of degraded sound abatement foam.Section h6 was missed to capture in previous mdr ,now it is corrected and updated in this report.
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