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Model Number 777000 |
Device Problems
Output below Specifications (3004); Output Problem (3005)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/02/2021 |
Event Type
malfunction
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Event Description
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During a demo asset return inspection, the device was found with low output.A faulty psu (power supply unit) was observed.There is no patient involvement associated on this reported event.No user injury was reported.
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Manufacturer Narrative
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The subject device was inspected and tested.During inspection it was found the unit missing 1 mounting foot and the bottom case has many deep scratches.During testing, the unit failed hand switch test lh # 9 due to faulty auxiliary board.The output power of pbdes 200w was found too low due to faulty psu (power supply unit) board.The current software is v2.04 and needs to be upgraded to v2.07.The housing has multiple scratches.The fault log shows 200 ref 86 one time, 200 ref 88 one 1 time, 400ref 23 six times and 600 ref 1 two times.Based on evaluation findings the fault found of output too low was found to be due to faulty psu unit.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 13 years since the subject device was manufactured.Based on the results of the investigation, it is likely the output power of the unit was too low due to a faulty circuit board.A definitive root cause cannot be identified.Olympus will continue to monitor the field performance of this device.
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Search Alerts/Recalls
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