H3, h6: a bhr dysplasia drill 3.2mm (part number 90127619, batch number s0803331) has been received for investigation.The instrument is for use in treatment.A visual inspection was performed.Marks and small scratches are visible across the length of the device, consistent with years of surgical use.Cutting edges show signs of wear and are visibly rolled.The end of the drill has broken off and cannot function.This confirms the reported complaint.Laser markings are present, correct, and legible, yet considerably faded.A functional evaluation was not performed as the instrument was confirmed to be broken/non-functional during visual inspection.A review of the complaint history for the bhr dysplasia drill 3.2mm was performed.Using batch numbers to evaluate patterns of repeated failures or defects over the lifetime of the product and using part numbers and the reported failure modes to evaluate patterns of repeated failures or defects in a timeframe prior 12 months as of the complaint aware date.Other similar complaints were identified to involve this batch and for the part number and the reported failure mode, and this failure will continue to be monitored.Due to the age of the instrument, the document history for this instrument is not available.Therefore, the document history review for this device cannot be performed.However, the released instrument involved would have met manufacturing specifications at the time of production.A risk management review was performed.The alleged failure modes and associated risks have been anticipated within the risk file and the anticipated risk level is still adequate.No further actions are required at this time.Based on the limited information provided and product evaluation of the returned instrument, we cannot advance the investigation, our investigation remains inconclusive, and a definitive root cause cannot be determined.Other factors which are known to contribute to the alleged fault are excessive force, misuse, general wear and tear.Should additional information be received, the complaint will be reopened.Based on this investigation, the need for corrective and preventative actions is not indicated.The device cannot be repaired and will be retained.
|