Model Number SCCS1002 |
Device Problems
Display or Visual Feedback Problem (1184); Operating System Becomes Nonfunctional (2996)
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Patient Problems
Appropriate Clinical Signs, Symptoms, Conditions Term / Code Not Available (4581); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/13/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event Description
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It was reported that the buttons on the display screen of sensica monitor was frozen.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event Description
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It was reported that the buttons on the display screen of sensica monitor was frozen.Per follow up information received via phone 05jan2022, initial reporter stated that the sensica device was frozen up and the nurse had to reboot the device in order to perform properly.Also stated that restarting the device deletes all the patient data that had been previously monitored and takes a significant amount time for the reboot, leaving the patient without urine monitoring until reboot had finished.Per follow up information received via phone on 10jan2022, initial reporter stated that was unsure of any impact to the patient from data being lost during reboot.Also stated that often times the nurse working with the patient would chart the data prior to restarting sensica but was unsure if the data was charted in that particular case.
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Manufacturer Narrative
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The reported issue was confirmed design related.The root cause of the reported issue is being investigated under capa.The device did not meet specifications, and was influenced by the reported failure.The device was in use on a patient.The device was not returned for evaluation.The lot number is unknown; therefore, the device history record could not be reviewed.Complaint addressed by existing capa.Hence labeling/packaging is not required.The device was not returned.
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Event Description
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It was reported that the buttons on the display screen of sensica monitor was frozen.Per follow up information received via phone 05jan2022, initial reporter stated that the sensica device was frozen up and the nurse had to reboot the device in order to perform properly.Also stated that restarting the device deletes all the patient data that had been previously monitored and takes a significant amount time for the reboot, leaving the patient without urine monitoring until reboot had finished.Per follow up information received via phone on 10jan2022, initial reporter stated that was unsure of any impact to the patient from data being lost during reboot.Also stated that often times the nurse working with the patient would chart the data prior to restarting sensica but was unsure if the data was charted in that particular case.
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Search Alerts/Recalls
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