Model Number 71992-01 |
Device Problems
Unable to Obtain Readings (1516); Device Displays Incorrect Message (2591)
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Patient Problems
Hypoglycemia (1912); Loss of consciousness (2418)
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Event Date 12/17/2021 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The device mfg date is unknown.The date entered in is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer received a "scan time out" message after 3 days of wearing the adc freestyle libre 2 sensor and was therefore unable to test.Customer experienced a loss of consciousness at school and was treated with baqsimi (glucagon) by mother.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product no product has been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history review) for the libre sensor and libre sensor kits were reviewed and the dhrs showed the libre sensor and libre sensor kits passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer received a "scan time out" message after 3 days of wearing the adc freestyle libre 2 sensor and was therefore unable to test.Customer experienced a loss of consciousness at school and was treated with baqsimi (glucagon) by mother.There was no report of death or permanent impairment associated with this event.
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Event Description
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Customer received a "scan time out" message after 3 days of wearing the adc freestyle libre 2 sensor and was therefore unable to test.Customer experienced a loss of consciousness at school and was treated with baqsimi (glucagon) by mother.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.The sensor plug is properly seated and no physical damage was observed on the sensor patch.Extracted data from the returned sensor using approved software.The sensor was found to be in sensor state 5 (indicating normal termination).Attempted communication between returned sensor and known good reader.Reader successfully communicated with the returned sensor.Scan timeout error message was not observed.Therefore, this issue is not confirmed.All pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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