A customer in (b)(6) reported a misidentification of l.Monocytogenes while using api® listeria (lot 1008452670, expiry date 23-nov-2021).A positive atcc culture of l.Monocytogenes and one of biomérieux samples (32/1905) were tested, but the results for both turned out abnormal (e.G.Esc test not very black, a-man test not yellow).Four (4) tests were conducted inclusive of repeats but the results remained the same.Subsequently, the sample id was performed on the vitek® gp id test kit which identified it as l.Monocytogenes.It has been reported that the strips were stored at the recommended temperature and there were no observation of the bags being opened before use.Biomerieux assessed historical complaint records; there is no other complaint registered for this batch which is now expired.There is no adverse trend regarding such issue on this product.No other complaint for the same issue was registered in 2021: this issue seems to be isolated.There is no indication or report from the customer that the discrepant result led to any adverse event related to any patient's state of health.Biomérieux has opened an internal investigation for this issue.
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An industry customer in singapore notified biomérieux of obtaining misidentification results in association with the api® listeria test (ref.(b)(4), lot 1008452670).Review of the batch records for api listeria (ref.(b)(4); lot# 1008452670, 1008988000 and 1008506770), did not highlight any anomalies during manufacturing or quality control which could lead to an identification issue.There is neither trend of complaints on the batches 1008452670, 1008988000 and 1008506770, nor on product reference (b)(4) regarding the issue reported.The quality control strains tested (listeria monocytogenes atcc® 19115¿ and atcc® 7644¿) on the retained sample of the batch impacted (batch 1008988000) complied with specifications.The customer confirmed ((b)(6) 2022) that this issue was not reproduced during retesting at their laboratory with the atcc® 7644¿ strain, using batch 1008988000.The biomérieux complaint investigation laboratory was also unable to determine or confirm a root cause for this customer¿s issue.Biomérieux customer service reminded the customer of the lab protocol for misidentification or no identification issues with api listeria and/or difficulties to interpret: - check the purity of the strains tested before carrying out any identification with api listeria strips, - perform the tests with fresh strains (24 hours), - follow strictly the protocol described on the instruction for use, - respect the validated delay of storage of reagents after opening, - follow the recommendations in the iso 11133 standard regarding the conservation, preparation and subculture of collection strains (such as atcc strains).
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