The device was returned for analysis.The reported difficult to insert was able to be confirmed.The reported material separation was unable to be confirmed; however, there were noted tip damages.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other incidents from this lot.The investigation determined the reported difficulties appear to be related to circumstances of the procedure as it is likely that inadvertent mishandling during unpackaging and/or preparation for use resulted in the noted tip damages (flared, kinked) and the noted tip lumen damages (stretched, twisted) thus resulting in the reported difficult to insert.The reported material separation was unable to be confirmed.There is no indication of a product quality issue with respect to manufacture, design or labeling.
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