Model Number 762165 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/07/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported when using the paxgene® blood rna tube there was discolored/abnormal additive form.The following information was provided by the initial reporter.The customer stated: "while thawing some samples, a sample appeared to have two phases.Clear above, typical color below.When the sample was thawed, shaking allowed the contents of the tube to be homogenized.".
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Manufacturer Narrative
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Investigation summary bd had not received samples, but 2 photos were provided for investigation.The photos were reviewed and the indicated failure mode for sample quality/poor serum/plasma was not observed.A sample color variation was observed.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality issues during manufacturing of the product.This complaint has been confirmed for sample color variation but not for any sample quality issues.A root cause was unable to be identified.
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Event Description
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It was reported when using the paxgene® blood rna tube there was discolored/abnormal additive form.The following information was provided by the initial reporter.The customer stated: "while thawing some samples, a sample appeared to have two phases.Clear above, typical color below.When the sample was thawed, shaking allowed the contents of the tube to be homogenized.".
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Search Alerts/Recalls
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