The product investigation was completed.Device evaluation details: the device was returned to biosense webster for evaluation.A visual inspection and temperature and impedance test and cool pump flow and pressure gauge test of the returned device were performed in accordance with bwi procedures.Visual analysis of the returned device revealed reddish material inside and a hole on the pebax on the device.Temperature and impedance test and cool pump flow and pressure gauge test were performed, and the device was found working correctly.No temperature issues were observed.The event described high temperature was unable to duplicate during the product investigation however, the blood inside the pebax area found could be related to the reported issue.A manufacturing record evaluation was performed for the finished device 30604698l number, and no internal action was found during the review.The issue reported by the customer could not be replicated during the product investigation; other issues or circumstances may have occurred during the usage of the device that compromised its performance.To minimize no temperature issue, the following guidelines should be followed.Monitor the catheter tip temperature throughout the procedure to ensure adequate irrigation.If temperature increases to 40°c during rf energy delivery, power delivery should be interrupted.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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