Model Number CLV-S45 |
Device Problems
Failure to Power Up (1476); Defective Component (2292); Optical Problem (3001)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/15/2021 |
Event Type
malfunction
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Event Description
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The customer reported the visera xenon light source lamp is unable to light up.The event occurred during reprocessing; however, the procedure was finished with the same device with no more than a 15 minute delay.There was no patient harm or user injury reported due to the event.
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Manufacturer Narrative
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The device was returned to an olympus service center for evaluation.Upon evaluation of the device, the reported issue (lamp would not light up) was not confirmed; however, the device failed to power up due to a defective power supply unit.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time; however, if additional information becomes available, this report will be supplemented accordingly.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, a definitive root cause could not be established.The suggested phenomenon of "lamp does not ignite" could not be duplicated, and no further cause could be determined.The suggested phenomenon of "power cannot be turned on due to the faulty power supply unit" was assumed to have been due to the aforementioned faulty power supply unit; however, it was not possible to identify the cause of the fault.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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