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Model Number DSX400T11C |
Device Problems
Degraded (1153); Temperature Problem (3022)
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Patient Problems
Burn(s) (1757); Dyspnea (1816); Headache (1880); Choking (2464); Eye Infections (4466); Swelling/ Edema (4577)
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Event Date 10/05/2021 |
Event Type
Injury
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Event Description
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The manufacturer was made aware that a user was allegedly burned on the left side of her face while using her (b)(6) device.User was hospitalized for 2 days with medication and then discharged.The device has not yet been returned for evaluation.The investigation is on-going.After the device has been investigated, a follow up final report will be submitted.
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Event Description
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The manufacturer was made aware that a user was allegedly burned on the left side of her face while using her dreamstation cpap pro device.User was hospitalized for 2 days with medication and then discharged.The device has not yet been returned for evaluation.The investigation is on-going.After the device has been investigated, a follow up final report will be submitted.
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Manufacturer Narrative
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The manufacturer previously reported information in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.Additional information was received that the patient is also alleging a swollen face, swollen eye, infection in the left eye, headaches, difficulty breathing/shortness of breath and choking while using the device.Medical intervention was hospitalization and an antibiotic drip.The date of awareness has also been changed to 10/05/2021.The patient also provided an email address.Please see sections b3, e1, g3, and h6 for this updated and corrected information.
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Manufacturer Narrative
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information alleging the patient was placed in the hospital for two days in (b)(6) 2021 because the machine burned on the left side of her face and caused headaches.They put her on double-drip medicine; she's not sure what the name was.Additional information was received that the patient was admitted on (b)(6) 2021, for shortness of breath, face and left eye were swollen, and an was on an antibiotic drip.The patient also alleged infection in the left eye, swollen eyes, and choking while using the device.Repeated attempts to have the device and components returned for evaluation and investigation were unsuccessful.The manufacturer believes they will be unable to gather additional information.The manufacturer is submitting a final report at this time.If pertinent information becomes available to the manufacturer at a later date, an addendum to this final report will be filed.Section h6 updated in this report.
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Search Alerts/Recalls
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