It was reported the xience skypoint stent delivery system box was labeled 3.0x15mm (part#1804300-15, lot#1060941) but when the box was opened, the pouch was labeled 3.0x28mm (on the pouch: part# 1804300-28, lot#1032241); therefore, the device was not used.There was no evidence of tampering with the box and the pouch was sealed.A new 3.0x15mm skypoint was used.No additional information was provided.
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The device was returned for analysis.The reported labeling problem was confirmed.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no similar incidents from this lot.The investigation was unable to determine a conclusive cause for the reported complaint.There is no indication of a product quality issue with respects to the design, manufacture, or labeling of the device.
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