Product complaint #(b)(4).Investigation summary: the device associated with this report was returned for analysis.Physical examination of the device denoted that 2 of the ball plungers were seized and did no retract as intended.This, will not allow mating device to engage properly.Depuy synthes considers the investigation closed.Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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