Additional narrative: only event year is known.Complainant part is not expected to be returned for manufacturer review/investigation.A review of the receiving inspection (ri) for ball tip feeler, crv was conducted identifying that lot number pu102878 was released in a single batch.Batch1: lot qty of (b)(4) units were released on january 29, 2016 with no discrepancies.As a result, the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.Investigation summary: the complaint device was not received for investigation.A photo investigation was performed based on the image provided the image was reviewed and the complaint condition is confirmed.The verse curved feeler appears to be broken at the weld between the shaft and the handle in the photo provided.A definitive assignable root cause could not be determined based on the provided information.As the device was not returned, an as-received condition could not be assessed and a dimensional inspection and document/specification review were not completed.During the investigation, no product design issues or discrepancies were observed (based on the image) that may have contributed to the complaint condition.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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