Model Number SCCS1002 |
Device Problem
Display or Visual Feedback Problem (1184)
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Patient Problem
Appropriate Clinical Signs, Symptoms, Conditions Term / Code Not Available (4581)
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Event Date 01/11/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.The device was not returned.
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Event Description
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It was reported that the sensica device had been sitting powered on to the side for days with the phantom touch present.The phantom touch prevented other buttons from the likely cleaning related.Per additional information received via follow-up on (b)(6) 2022, it was unknown if the sensica device was being used on a patient at the time of the reported event.It was stated that the date of event was (b)(6) 2022.The sensica device was evaluated in person by bd onsite, sensica device was rebooted, and the issue was resolved.
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Manufacturer Narrative
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The device was not returned.The reported issue was confirmed design related.The root cause of the reported issue is being investigated.The device did not meet specifications, and was influenced by the reported failure.It was unknown if the device was in use on a patient.The device history record review was not required as the complaint was addressed by existing capa.Labeling review was not required as the complaint was addressed by existing capa.H11:section a through f - the information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.H3 other text : the device was not returned.
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Event Description
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It was reported that the sensica device had been sitting powered on to the side for days with the phantom touch present.The phantom touch prevented other buttons from the likely cleaning related.Per additional information received via follow-up on 23jan2022, it was unknown if the sensica device was being used on a patient at the time of the reported event.It was stated that the date of event was 11jan2022.The sensica device was evaluated in person by bd onsite, sensica device was rebooted, and the issue was resolved.
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Search Alerts/Recalls
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