Catalog Number 329605 |
Device Problem
Inaccurate Information (4051)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/26/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that the bd autoshield¿ duo safety pen needle experienced incorrect label information.The following information was provided by the initial reporter: physical barcode does not match the system.Customer has in his system the code: (b)(4).Physical box has code: (b)(4).
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Manufacturer Narrative
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Investigation: no samples were returned therefore the investigation was performed based on the photos provided.Three images pertaining to shelf carton information for lot# 1048278 were provided.The customer reported that the physical barcode does not match the system.The images were examined, and as per manufacturing the laser marking drawing for this cat number and the digits under the barcode are correct.The barcode from the dhr was also scanned and it scanned correctly.No evidence of manufacturing defect was observed.The alleged issue could not be confirmed based on the images provided alone.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed as per the applicable operations and met qc specifications.Root cause cannot be determined at this time as the issue is unconfirmed.
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Event Description
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It was reported that the bd autoshield¿ duo safety pen needle experienced incorrect label information.The following information was provided by the iniital reporter: physical barcode does not match the system.Customer has in his system the code: (b)(4).Physical box has code: (b)(4).
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Search Alerts/Recalls
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