Other text: additional information:d4 udi is unknown.No product information has been provided to date.D5, d10, h3 and h6.This mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).No causes or potential causes of the customer's reported problem were found during the review of service and repair records.A product sample was received for evaluation.Visual and functional testing were performed.Cracked tank cover, wear and tear damaged enclosure and front cover.Faded line cord and outdated printed circuit board (pcb) and power switch.The technician plugged line cord into power source and turned on the power switch and there was no power.The front cover and pcb were removed to check the connection between the power switch and pcb.The reported issue was confirmed.The device would not power on.The root cause of the reported issue was found to the power switch and pcb was damage caused by wear and tear by the customer and poor design.No action taken due to the age and condition of the device.It is deemed beyond economical repair and will be scrapped.A corrective and preventative action has been opened to address the reported issue.
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