Pentax medical was made aware of an event which occurred in the pai region involving pentax endoscope model eg29-i10.In the event reported, the user stated that the device have no video connection.The event timing is unknown.There was no adverse event reported with this complaint.No other information provided with this complaint.This event meets the requirement for fda reportability; therefore, submission of a report does not constitute an admission that medical personnel, user facility, importer, manufacturer, or product caused or contributed to the event.
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Evaluation summary: in this event, communication was not established even when the scope was connected due to a failure of a part related to communication with the processor, so the scope was not recognized by the processor and no image was displayed.Correction information: g6: follow up #1.H2: type of follow up.H6: coding changed based on the investigation result.Additional information: h3: device evaluated.H4: device manufacture.
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